Privacy Policy
Last updated: 2/28/2026
Welcome to SOC2Go. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
We collect and process the following types of information:
- Account Information: Name, email address, company name, and company size when you sign up
- Usage Data: Information about how you use our service, including pages visited and features used
- Documents: Files you upload for translation (stored securely and never shared)
- Progress Data: Your checklist progress, notes, and completion status
We use your information to:
- Provide and maintain our service
- Process your documents using AI translation
- Track your compliance progress
- Send you important service updates
- Improve our service and develop new features
We implement appropriate security measures to protect your personal data. All data is encrypted in transit and at rest. Your documents are processed securely and are never shared with third parties.
We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
We use the following third-party services:
- Clerk: For authentication and user management
- DeepSeek AI: For document translation (your content is processed securely)
- Neon: For database hosting
- Analytics: For understanding service usage (anonymized)
If you have any questions about this privacy policy or our privacy practices, please contact us.